1. Free trial
Every new sign-up is entitled to a 14-day free trial of the Starter tier. No payment is collected during the trial. If you do not subscribe by the end of the trial, your access is downgraded to read-only automatically — no charge is made.
2. Cancellation
- You can cancel your paid subscription at any time from More → Plans & Pricing.
- On cancellation, your plan remains active until the end of the current billing period. You will not be charged again.
- There are no cancellation fees or lock-ins.
3. Refunds
Because a 14-day free trial is provided before any charge, subscription fees are generally non-refundable once a billing cycle has begun. However, we will consider a pro-rata refund of the current cycle’s fee in the following exceptional cases:
- a duplicate or accidental charge caused by our billing system;
- a technical fault on our side that prevented you from meaningfully using the Service for a substantial part of the billing cycle and that we were unable to resolve;
- any refund we are required to give under Indian consumer-protection or payment-processor rules.
Refund requests must be made in writing to casediary@lawtarazoo.com within 7 days of the disputed charge, together with your account email and the payment reference.
4. How refunds are processed
Approved refunds are processed back to the original payment method through Cashfree. They typically appear within 5–10 business days depending on your bank or card network.
5. Failed renewal charges
If an auto-renewal charge fails, we do not collect the fee and there is nothing to refund. Your account enters a 7-day read-only grace period during which you can update your payment method or allow the subscription to lapse.
6. Chargebacks
If you initiate a chargeback for a payment that we consider valid, we may suspend the associated account until the dispute is resolved.
7. Contact
All billing questions: casediary@lawtarazoo.com.