1. Free trial
Every new sign-up gets a 14-day free trial of the Starter tier. No payment is collected during the trial. If you do not subscribe by the end of the trial, your access becomes read-only automatically — no charge is made.
2. 30-day money-back guarantee
Full refund within 30 days of your first payment, no questions asked. This applies to the first payment of any paid plan, monthly or annual.
- Ask from More → Plans & Pricing → Request refund in the app, or write to shweta@lawtarazoo.com with your account email.
- You do not have to give a reason.
- The full amount of that first payment is returned to the original payment method through Cashfree, within 5 to 7 working days of your request.
- Your subscription is cancelled when the refund is made.
3. After 30 days
- You can cancel any time from More → Plans & Pricing.
- Your plan stays active until the end of the period you have paid for. You are not charged again.
- Payments made after the first 30 days are not refunded, except for a duplicate or accidental charge caused by our billing system, or where Indian consumer-protection or payment-processor rules require a refund.
- There are no cancellation fees or lock-ins.
4. Failed renewal charges
If an auto-renewal charge fails, we do not collect the fee and there is nothing to refund. Your account enters a 7-day grace period during which you can update your payment method or let the subscription lapse.
5. Chargebacks
Please ask us for a refund first — within 30 days it is automatic. If you start a chargeback for a payment we consider valid, we may suspend the account until the dispute is resolved.
6. Contact
All billing questions: shweta@lawtarazoo.com.
7. Grievance Officer
In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, contact our Grievance Officer at Law Tarazoo Technologies LLP, 14, 3rd Asha Nagar, 1A, Borivli (East), Mumbai - 400066, Maharashtra, email shweta@lawtarazoo.com.